GEPCO Helpline Number 2026 – Online Customer Care & Support
It’s very frustrating when you face sudden power outages, load shedding, or billing issues, especially when the contact numbers on your bill do not respond.
To solve this problem, we have provided updated GEPCO helpline numbers based on districts and subdivisions. This makes it easier for you to contact the correct office directly and get quick assistance without any hassle.
GEPCO Helpline Details & Support Information
The Helpline number appears on the bill and the official website as well. Users can easily put their complaints regarding the connection status and bill information. This helpline helps to give solution to its resident service area.
GEPCO offers faster and amazing service, whether it’s for power outages or billing disputes. This solution helps GEPCO to build a strong relationship with its community and helps them to solve problems more quickly and efficiently.
GEPCO Helpline Numbers 2026
Here is some of the latest helpline information includes service centre, helpline number, and office address:
Service Center | GEPCO Helpline No. | Office Addresses |
|---|---|---|
GEPCO HQ | 055-9200505 | GEPCO HQ, 565-A, Model Town, GT Road, Gujranwala |
Gujrat | 053-9260290 | GEPCO Complex, G.T Road, Gujrat. |
Sialkot | 052-9250693-94 | GEPCO Colony, Shahabpura Road, Sialkot. |
Narowal | 0542-412666 | 132 KV Grid Station Narowal. |
Hafizabad | 0547-523421 | 3PGQ+R7H, Gujranwala Rd, Chak Chatha, Hafizabad. |
Mandi Bahauddin | 0546-509822 | JF2M+M4F, Bypass, Pindi Bahauddin, Mandi Bahauddin. |
GEPCO Helpline Toll-Free Number
If you are facing issues such as your bill not showing while you check the GEPCO bill online or any other billing-related problem, you can contact the official GEPCO helpline at 118, which is available 24/7 for customers. You can also use the following alternative contact numbers: +92-55-9200504, +92-55-9200516, and +92-55-9200592.
Report a Power Outage
If you are facing tripping or breakdowns, with specific hours of planned outages, you can report at 118 at any time. Emergency for those feeders is always a priority to resolve their issue as soon as possible.
GEPCO Sub-Divisions Helpline Numbers
Below are the subdivision-wise helpline numbers:
Subdivision Name | Helpline Number |
|---|---|
MODEL TOWN SUB DIVISION GRW-1 | 055-9200545 |
GARJAKHI GATE SUB DIVISION GRW-1 | 055-4218560 |
BAGHBANPURA SUB DIVISION GRW-1 | 055-4215104 |
CITY SUB DIVISION GRW-1 | 055-9200579 |
FAROOQ GUNJ SUB DIVISION GRW-1 | 055-4215103 |
CIVIL LINE SUB DIVISION GRW-2 | 055-9200543 |
SHERANWALA BAGH SUB DIVISION GRW-2 | 055-9200806 |
WHADAT COLONY SUB DIVISION GRW-2 | 055-4556566 |
G.T. ROAD SUB DIVISION GRW-2 | 055-4296006 |
CHAMAN SHAH SUB DIVISION GRW-2 | 055-3201900 |
Q.D. SINGH SUB DIVISION GRW-3 | 055-4710237 |
LADHEWALA SUB DIVISION GRW-3 | 055-3292414 |
KHIALI SUB DIVISION GRW-3 | 055-4277744 |
HAFIZABAD SUB DIVISION-1 HZD | 0547-523421 |
HAFIZABAD SUB DIVISION-II HZD | 0547-523422 |
Subdivision 2: Gujrat, Sialkot, & Daska
Subdivision Name | Helpline Number |
|---|---|
POWER HOUSE SUB DIVISION GRT-1 | 053-3536489 |
S.I.E SUB DIVISION GRT-1 | 053-3531805 |
AKRAM SHAHEED SUB DIVISION GRT-1 | 053-9260299 |
MARGHZAR SUB DIVISION GRT-1 | 053-9260230 |
AZIZ BHATTI SHAHEED SUB DIVISION GRT-1 | 053-3603488 |
FORT SUB DIVISION SKT-1 | 052-9250025 |
MODEL TOWN SUB DIVISION SKT-1 | 052-9250495 |
CANTT SUB DIVISION SKT CANTT | 052-9250498 |
DALOWALI SUB DIVISION SKT CANTT | 052-4295340 |
RANGPURA SUB DIVISION SKT CANTT | 052-9239030 |
DASKA SUB DIVISION NO-1 DSK | 052-6611420 |
DASKA SUB DIVISION NO-II DSK | 052-6611420 |
PASRUR SUB DIVISION NO-1 PSR | 052-6441930 |
CHOBARA SUB DIVISION PSR | 052-6537075 |
Subdivision 3: Narowal, Shakargarh, & Zafarwal
Subdivision Name | Helpline Number |
|---|---|
NAROWAL SUB DIVISION NO-1 NWL-NWL | 0542-412001 |
NAROWAL SUB DIVISION NO-II NWL-NWL | 0542-618887 |
BADDO MALHI SUB DIVISION NWL-NWL | 0542-406092 |
QILA KALAR WALA SUB DIVISION NWL-NWL | 052-6632092 |
SHAKARGRAH SUB DIVISION NO-1 SKG-NWL | 0542-450462 |
SHAKARGRAH SUB DIVISION NO-II SKG-NWL | 0542-450514 |
SHAKARGRAH SUB DIVISION NO-III SKG-NWL | 0542-450042 |
ZAFARWAL SUB DIVISION N0.1 ZWL-NWL | 0542-538334 |
ZAFARWAL (DARMAN) SUB DIVISION NO-2 ZWL | 0542-538399 |
ZAFARWAL SUB DIVISION N0.3 ZWL-NWL | 0542-538182 |
How to Reach GEPCO Helpline
- A contact form is available on the official GEPCO website where you can submit your queries.
- You can reach out through a phone call by dialing 118. Helpline number is available on billing documents and on their official website.
- You can also submit your issues through the NEPRA Asaan Approach mobile application.
How to Complain Online GEPCO?
For online complaints, you have to go official GEPCO website and fill E-Complaint Form. Below is the required information you have to enter in your complaint form to register your complaint was successfully:
- Your Name
- Email Address
- Mobile Number
- City or Circle
- Division
- Complaint Nature (GEPCO Helpline Issue Type)
- Bill Reference Number (GEPCO Complaint Tracking)
- Complaint Details (GEPCO Support Request)
After filling in these details, click on register, and your complaint will be submitted successfully.
Physical GEPCO Head Offices Address
The main address of the administrative head office of GEPCO is located at GEPCO HQ, 565-A, Model Town, G.T Road, Gujranwala. By visiting the head office, you can get help in different ways, whether it’s about a new connection, CNIC registration, bill payment, or much more.
Frequently Asked Questions (FAQs)
Conclusion
The helpline provides an efficient way for customers to resolve issues such as outages, billing queries, and service requests. It ensures quick support and reflects GEPCO’s commitment to efficient customer service and communication.